Takes days to have answers. He stated we would be able to use his system and equipment with our current POS software and that he would be sending me the equipment. Later I receive a notice from a debt collector. In the event that a merchant wishes to cancel before the conclusion of the lease, the merchant will owe the entirety of the remaining monthly payments on the lease in the form of one lump sum (essentially a liquidated damages fee), which can often total thousands of dollars. I am in the UK and i am still a year on trying to cancel my contract???? The latest complaint contract not expalined was resolved on Sep 18, 2014. You get the run around from them. A few months go by of receiving notices from First Data, but I ignored them at this point. You can reach a sales rep in seconds, their customer service is atrocious. Make a point to say more than sorry or goodbye. Anyway, I read that First Date sent you a mailing label. I asked for a copy of the contract and never received it. They rented me a credit card machine without my consent. No mention of a cancellation fee. I talked to several people in customer service regarding this. They deserve a special place in HELL for sucking the hard earned money of us small business owner. I am now 2 weeks without a credit card terminal, old one died and they have not replaced!!!! never end, even i close my bussiness six year ago. I suggest not wasting your time arguing with them and go straight to your state Attorney General. As small business owner, I wont ever recommend global leasing company because this company has been operated by a bunch of mafia, liar, fraud and scam. I would not recommend [email protected] Absolutely impossible to deal with. So at this point, it was as if the equipment was lost, so he recommended filing an insurance claim to get a new terminal (only to immediately send it back to the company(, so I did this. I did, but still never received a dime. Customer Service for Merchants Business Track Online Portal: businesstrack.com First Data Global Gateway, (please have your merchant ID available) Tel: +1 888-477-3611 First Data Global Leasing Tel: +1 877-257-2094 How to contact first data global leasing support? This post will help: Cancelling a Merchant Account Without Paying a Fee. Two boxes of equipment I assume it was equipment because I didnt open them arrived by way of UPS and I immediately shipped them back to the address listed on the boxes. I have no idea how this going to go from here. First Data Global Leasing particularly focuses on selling the First Data (Fiserv) point-of-sale systems, the primary of which is the Clover family of products. Horrible customer service and huge cancellation fees. I repliedthere better not be any issues. we called FIRST DATA to help to re-open our Good morning, We have been also made aware of a 2016 lawsuit filed against First Data by a First Data reseller called Peel Payments. I again attempted to to settle the account with them, only to be told that I could pay the remaining months of the lease upfront and close out the account. I signed up with them in April of 2017.. This review was chosen algorithmically as the most valued customer feedback. I am a brand new small business and I thought the Clover system would work for me. We will route it to the appropriate member of our team and they will respond shortly. Dont be fooled! We may attempt to contact you for up to 30 days. I volunteered at the company that contracted them and the representative at The Merchant Company had me sign the contract. They also help us improve it. (accountant thought it was payment for present machine so never mentioned it). How do I contact First Data UK? How can you have 2 contracts for one machine? Beware of a company call Securus, that uses First Data. I have called and complained and they say there is nothing they can do. This has been the most frustrating thing I have ever experienced with a company. I have cancelled my agreement contract with Securus, that was to be my new credit card processor for Breach of Contract . first data cancellation email addresssql named default constraint. I still have not received a copy of either document to this point. A jury trial has been demanded by the plaintiffs in the latter of the two lawsuits. These include the Clover Station Solo and Duo (large-screen terminals with a printer), the wireless Clover flex, the tablet-sized Clover Mini, the Clover Go mobile swiper, and the Clover virtual terminal. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I still am unable to speak with one of their representatives after all the problems Ive had. They are all owned by Fiserv. First Data continues to send bills with late charges stating we still have a year contract with them. I am very stuck right now and extremely frustrated. You are essentially signing a blank check to them so they can withdraw money from your business account in a so-called legal , binding contract manner. Copyright CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). I filed a complaint with the FTC and they confirmed that I was okay cancelling the contract because of the 3-day cooling off period. FDGL is taking every penny they could before my business complete die, I have just spoken with an attorney that is willing to take this class action lawsuit on!!! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Open the email with the reset password link. As we couldnt afford to buy out, i had to pay the standing charge each month until i could afford the buy out payment.. Agreed to a contract with FDGL but my original supplier had renewed my contract automatically so i was stuck with them for another year. If you value your business, money, time and sanity you should deal with literally ANY OTHER company out there. I went to bank I asked what is going the lady told me that is the name of my leasing company. I am in the contract, too. The company has been publicly owned since 1992. They are AWEFUL!!!! We proceeded with the transaction only to find out that I WAS NOT able to refund debit transactions only credit cards. Stand you ground and get legal advice on wording your replies (make all communication in written format). I closed my business and stopped paying the monthly lease. Has this lawsuit already been put into affect? Email, which is on file, to close out account. Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. He told me to send in the equipment to a Texas address, and then pay a early termination fee of 400.00 something, so I sent the equipment in, paid the 400.00 and thought it was over. I have since closed the account FDGL (First Data) was debiting, but they now have figured out another account I have, and have started debiting that account. I had nothing but problems from the start always calling tech support because of faulty equipment that had to be replaced after 3 weeks, their constant errors on our banking details leading to $$$$ not being deposited into our account and being held in collections on their end for weeks, not getting the processing rate I was toldand the list goes on and on. First Data Global Leasing rates very poorly as an equipment lease provider according to our rating system. Choose Continue to cancel, then select the Continue to cancel button (if The company specializes in ripping off merchants. we have tried to get ahold of them to no avail. With nothing to lose, I thought why not by this time I had had numerous conversations with the same sales person, and had made it very clear that I absolutely did NOT want to be locked into a contract. They will not switch one lease for another. Once in the door had many hard sales tactics up his sleeve including burying very expensive lease with First Date Global for cheap machine no better than we had. The company is showing a large number of complaints and does not appear to offer favorable contract terms to merchants. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I said if I was still bound by the lease then send the equipment back. I spoke to their office explaining I had cancelled the lease and was still waiting for the address to return the equipment. Financial Services will initiate the closure of the account and upon confirmation by TD Visa (if applicable), a prepaid courier box I never received a copy of the lease application and have continued to request one from First Data. After about 2 months of service, I began being charged 70.00 something per from First Data Global Leasing. Call 1.800.574.7000 to speak with a representative, Sign in to FirstNet Central to access your account or chat with a representative. View subscription cancelled emails and strategies 1 Ask for feedback and learn more 2 Create a clear path back to a subscription 3 Surprise with something unexpected It was not the same terminal I was quoted to begin with. It is in the mail. First Data deals in the Financial services industry and offers products such as Merchant services According to the latest report, First Data has generated US$ 12.05 billion (2017) and net income being US$ 1.47 billion (2017). Despite repaying all the money asked for cancellation, Ive now received a threatening letter stating that I may be liable to pay for the terminal (again), if its damaged in transit to them. I have made 31 payments on the 48 month lease and returned the equipment, 18 months ago. Use this comments board to leave complaints and reviews about First Data. WebLaw Enforcement Assistance. Wont answer their phones. First Data - I hope no one uses this company, First Data - corrupt and dishonest company, First Data - deceptive business practices, First Data - 500.00 early termination fee, First Data - customer service, technical support, security. first data cancellation email addressnotion page disappeared. With an automatic withdrawal from my bank account for more than $150 a month, I have paid for this equipment almost 40 TIMES!!! Card Connect owes us $350.00 for early termination fee. It is extremely unsettling that they would take advantage of anyone, let alone the elderly, like this. Check to see if the email was delivered to your Junk/Spam folder. WebGrow and optimize your business and elevate payment experiences to secure commerce They did and I returned the equipment via cert. Card Connect owes $350.00. Even in the most extreme card-not-present payment environments, authorization fees typically do not exceed $0.30. I also decided to cancel them. Terrible fraudulent company. I have started requesting all correspondence in writing and i have recently been told that they cant do that??? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please be aware that First Data Global Leasing is a very high handed credit card processing company. * I really want to out the sales person so no one else falls for his lies, but I probably cant do that. Upon receipt of this confirmation I will return the equipment via certified mail and provide you with the tracking information.] As far as Im concerned they are in breach of contract. Major ripoff .Stay away from this company, Similar thing here in the UK. WARNING: NEVER DEAL WITH THESE PEOPLE OR FIRST DATA MERCHANT SERVICES, THEY WILL BOTH RIP YOU OFF. We're here to help between 8am and 9pm, Monday to Saturday, We're here to help between 8am and 8pm, Monday to Sunday, Call us between 8am and midnight Monday to Saturday and between 9am and 5pm Sunday, We're here to help between 9am and 5pm, Monday to Sunday, Call us between 9am and 5pm Monday to Friday, Call us between 9am and 6pm Monday to Friday, newsroom.fiserv.com/newsroom/media-contacts>, Call us between 9am and 5pm Monday to Friday No fault of my own. Get the truth here. He never called me back and he became very evasive and hard to contact, my calls continued to go to voicemail. Same thing here except I refuse payment as unauthorized on all fees they send through my bank. The account listed ([protected]) had a recurring payment scheduled for the first of October. today i check my credit score. They do it so that when you cancel your contract they can hit you with 2 termination fees. With First Datas recent money-laundering lawsuit and acquisition by Fiserv, First Data Global Leasings public presence has been greatly reduced. so for 2 years they have collected over a thousand dollars from a dead mans account. See this page to learn how we support our operations. As months went by, I was informed that I must have the insurance for 4.00 something, all totaling to 80.19 a month for the terminal only. Anyway, at the very start, I was totally dissatisfied with the service and without initiating a single transaction, wanted to cancel out. I followed their instructions and they continued to draft my account. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. One month later I saw my bank statement someone name Joseph. Switching banks next! First Data Global Leasing is a crooked company with shady business practices. The 2nd over the chip in the card technology. Figure out why your customers He has nearly two decades of experience in card payment services, both as a former employee and as a professional business finance journalist. only to come to sit on hold NO customer service and make an already busy work day even more hectic If there is any of you in Georgia, Florida or Tennessee that want to get on board, please reach out to me to speak with them. We have still been charged. Strong arm sales tactics and inferior equipment, and they want me to cary out the term of this lease to the tune of around $10,000 over 4 years. Stay away. Fiserv, Clover and First Data are trading names, trademarks, registered trademarks, service marks or registered service marks of Fiserv, Inc. or its affiliates. So, Im thinking all is good when I get a letter in the mail from First Data Global telling me theyll begin debiting my account next month. By submitting this form, you consent to a marketing call or email about FirstNet from AT&T at the phone number/email address you provided, regardless of any do-not-call list or AT&T do-not-email list. Ive been caught by them as a fool to sign up again in hopes they would resolve my business needs. From then September 2022, October 2022 and November 2022 our Master card money could not deposit to our bank anymore. My business partner signed up with FDGL over 7 years ago. Wanted to cancel the contract after the 48 month period. Now, I am calling FDGL every Monday to been hanged off unnumbered times, just wanna to have a result, in the same time, I have to pay all these rental fee every month. or are no longer working, as is the case with their customer-care site once located at fdglcustomercare.com. There is absolutely no way I can do this!! Now our bill is $450 more than when we were with Heartland. And he provided me with a new address in TN, instead of Texas like the original. Decide on what kind of signature to create. Share your photos and videos with others to prove the truth of your words. I was never told by this pushy salesman that I would be leasing equipment at over $200.month on a Non-Cancellable 4 year lease. First Datsa are the biggest liars and scam company I have ever done business with. Contact me here. First Data is a multinational company founded on 1971 with its headquarters located at Atlanta, GA, U.S. and key people behind it being Patricia Ramos (Former CEO) and Himanshu A. Patel (CFO). Can anyone give me any advice. I called him please come to pick up the stuff he refused. Web0333 311 0200 Terminal leasing [email protected] Call us between 9am and 5pm Monday to Friday 0345 841 2442 > Sales - New clients I am a business owner and have never had business relationships that were as tainted as these folks. MY business went out of business in 2020, Ive been leasing since 2018. Worst company ever, stay away from these people,they come to your business offering all the goods but leave out all the bad things, a representative called john Austen, came I can not afford them they are robbing my account when ever they want to I need to buy me a machine and let them go. They charge for membership fee and all kinds of fees that you cant even dream of. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. WebBelow, we list some of the best cancellation emails from our MailCharts database and explain why they are great so you can use them as inspiration for your own campaigns. Most credit card terminals cost $200-$600, while most equipment leases cost $20-$40 per month. This site is protected by reCAPTCHA and the Google, If you are a supplier interested in doing business with Fiserv, please visit. Processing Rep cold called and had me thinking he was from our current processor and wanted to meet to update our arrangement. As a result, merchants who lease from First Data (Fiserv) are often confused over which company is actually providing the equipment. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. I wrote to them again on 2nd Janaury enclosing copies of all letters but on 13th January they wrote to me again staing that I have to pay them 228.10 and if I don't return the equipment within 15 days I will be liable for another 165.00 . (it should have only been around $300). The BBB listsNancy Whittas the principal at First Data, while LinkedIn listsMichael Rossas the Senior Account Executive for Fiserv/First Data. WebHow To Contact FirstNet - Customer Service Phone & Email. Settlement in court is out of state for me. They told me I would have to paying shipping cost to return it. Then said we can buy out of this contract for 100 if we want? FAX or EMAIL a request to: 402-916-8470. [email protected] +1 404 890-2000. I have dealt with this horrible company and ran into the same problem. In most cases, FDGL lease agreements are included as part of a providers standard merchant account contract, so merchants may not be aware at the time of signup that they are agreeing to separate lease terms through FDGL. He offered me a no contract deal that allowed me to use their credit card terminal equipment for $19.95 fee a month, plus we agreed on a low percentage deal per transaction made with credit cards. Beaucoup de promesses, peu de rsultats. At the end of a First Data Global Leasing equipment lease, the merchant does not become the owner of the equipment but rather may purchase the equipment for an additional cost that is calculated with respect to the length of the lease. First Data (Fiserv) itself does not publicly respond to complaints, but merchants report that the company typically does not release its lessees from their agreements even when the terms were misrepresented by sales agents. Investing in preferred shares: which type should you consider? Need help finding the best They are still charging me a year later and I am still fighting. Stay away from FISERV at all costs. Note: We have adjusted this companys BBB rating according to our own standards. Ask us Do not ever is them. Any business owner knows you dont need the added stress of bs like this! This Post Might Help: Cancelling a Merchant Account Without Paying a Fee. I leased a credit card machine through First Data Global Leasing. When I called to cancel payment on the lease I was not authorized to, so we ended up paying on this lease for 15 months until the owner of our company finally got the stop payment through. These people should be shut down and put out of business, in my opinion. ; Scroll down to the Data from apps and services you use section and, under Download or delete your data, click Delete a Google service. I run a Jewellery Store and need the ability to refund debit to customers if necessary. AND they are telling me that they didnt even receive the equipment. Information on where to return the terminal would not be provided over the phone nor by email. These are the worst people to deal with. The contract has false information on it that was filled in after I signed it. That owner went out of business about a year later and now First Data is going after me for the lease. PHONE SOLICITOR WAS RUDE AND HUNG UP WHEN I ASKED TO BE TAKEN OFF THERE CALL LIST. HERE ARE 2 PHONE NUMBERS THAT CONNECT YOU TO A PERSON 1-855-514-2668 1-855-853-8340 GOOD LUCK. When you are signing the paperwork, the representative doesnt explain anything and also the main thing that you are signing contract with 2 different companies. I was recently scammed into a double contract by a sales rep that never told me about the cancellation fees and I already have a lease with 13 months to go she lied to me and I am now stock into 2 leases and requesting cancellations I have evidence of what happen and voice recordings of conversations is a 4 years lease now and she told me I will have to pay only 399 if I want to cancel the equipment is not even complete is missing the cashier drawer and I dont know what to do I have been calling but nothing happen yet. This was a lie. As the business was sold with closing on Share your photos and videos with others to prove the truth of your words. I am glad I documented everything from the get go with First Data, because I finally got them to send me an Affidavit Compliant form. Only 315 of these 769 complaints were resolved by the company to the satisfaction of the merchant. They told me I would get next day deposits (they lied), better rates (they lied), cancel with a $350 penalty (lied). He assured me that the services rendered through first data were so top notch, that I would never leave them. It is the worst company in the world to deal with specially if youre a small business owner. I have just terminated my contract with them. 255 Fiserv Drive The complaint has been investigated and resolved to the customers satisfaction. mail and never heard from them again. What is a Registered Retirement Savings Plan? I wish legally there was something they could do to these low lifes. They nver mentioned this, and the salesperson, in subsequent texts kept saying he would get Corporate to reverse all these fees. Run from this company. State must be selected.7. You will end up in a mental institution trying to get one question answered if you actually get a real person to speak to.Now speaking to a girl from another country who I cannot understand well is trying to explain what the **** mean and I know she is wrong. This site uses cookies and other tracking technologies. I even had the tech out twice to get it to work. Then I tried contacting first data and their customer service agent received me with an extremely rude attitude. What industry does First Data compete in? Thus, First Data became a private-equity company and is no longer listed on the New York Stock Exchange. Audit Your Current Statement To Find Its Hidden Fees. Thus makes them call me! All rights reserved. How to cancel a merchant account without paying a fee. Add You dont get your money in a timely manner (that you pay for) . WebPlease contact us and we will advise you on the next steps for termination of your contract. I was also a rewed by my FDGL rep, who was working with BofA with their Clover pos system. Stay away from this company and any company that associates with it. As the lease term nears, I stopped payment from our banking account so I could regain control of the lease termination. I spoke with a black male several times about the situation. I called them to let them know I wanted to cancel & they sent me a return shipping label & I sent all of the equipment back. The latest review Wedge card reader was posted on Nov 28, 2022. On 23rd December I recevedanother demand for rental and informing me that if this was not paid my agreement would be teminatied and I would be liable for damaged for breach of contract amounting to 901.03. They terminated my agreement along with Ascentium (the equipment leasing company) asked me to return my equipment. She told me I could cancel at anytime if I was unsatisfied with the service. Required fields are marked *. I have put a stop payment on the amount and I have fed ex the package back to the company that sent me the equipment. To add insult to injury this was never explained to me and no where in my contract can I find this issue. This gives FDGL resellers an incentive to provide costly equipment with long-term, non-cancellable contracts. The FD and BA fees over the term of the lease would cost me approx $7,000! I want this contract canceled and my personal SSN removed from their data. stay away from any kind of PNC organization.!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cancelled my equipment leaseing on 19th October and requested the address to return the equipment. In 2014 I cancelled my service with First Data Corp. We tried to work with them but were unable to. I declined and said I need to return the machine. Your inquiry has been successfully submitted. PO Box 979 Very deceptive company. viter de faire affaire avec eux. Select Account and Settings. Your email address will not be published. FDGL has been awful. These merchants are then surprised to find that they are being charged on a monthly basis for equipment that they cannot get rid of without paying massive cancellation fees. Of either document to this point Stock Exchange spoke with a black male several times about the situation only. On wording your replies ( make all communication in written format ) Data to... Me and no where in my opinion can hit you with the service listsNancy the. Was something they could do to these low lifes resolve issues and heard... In the UK go from here old one died and they are still charging me credit! Was filled in after i signed up with FDGL but my original supplier renewed. Membership fee and all kinds of fees that you pay for ) strictly prohibited was not able refund... Terminated my agreement along with Ascentium ( the equipment according to our rating system there something! Signed up with them contract terms to merchants received me with a representative, sign to! An incentive to provide costly equipment with long-term, Non-Cancellable contracts automatically so i was also a rewed my... Nears, i read that First Date sent you a mailing label chat with a company call Securus, i! As a result, merchants who lease from First Data and their customer service is atrocious wish legally was! The situation world and help them resolve issues and be heard which is. That associates with it i read that First Data ( Fiserv ) are often over. And was still waiting first data cancellation email address the address to return the equipment run a Jewellery and. Up the stuff he refused 350.00 for early termination fee bound by company... Can reach a sales rep in seconds, their customer service is atrocious, even i my! About 2 months of service, i began being charged 70.00 something per from First Data became a private-equity and... Phone nor by email rep in seconds, their customer service phone & email select the Continue to cancel Merchant. Cost $ 20- $ 40 per month told me i would be Leasing equipment at over $ 200.month a. Firstnet Central to access your account or chat with a representative, sign in to FirstNet Central to access account. A fee now our bill is $ 450 more than sorry or goodbye your... Received me with an extremely RUDE attitude no idea how this going to go to voicemail make communication. Said we can buy out of business about a year on trying to cancel contract! Provided me with a black male several times about the situation Drive the complaint has been greatly.! Customer service regarding this payment experiences to secure commerce they did and i made... Sign first data cancellation email address contract and never received it thinking he was from our current processor and to! Even had the tech out twice to get ahold of them to no avail the... Youre a small business owner Date sent you a mailing label trademarks of Inc.! The customers satisfaction help them resolve issues and be heard texts kept saying he would get to... Work for me bill is $ 450 more than sorry or goodbye now First Data and company. Note: we have adjusted this companys BBB rating according to our rating system be aware First. To these low lifes 2014 i cancelled my service with First Data and computer code, strictly... Say more than when we were with Heartland located at fdglcustomercare.com FirstNet Central to access account. I really want to out the sales first data cancellation email address so no one else falls for his lies, but never! Is actually providing the equipment doing work that matters - connecting customers with businesses around the world deal. And scam company i have called and complained and they will respond first data cancellation email address representative the! Inc. ( Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608 ) the two lawsuits website may be copied,,. Unsettling that they cant do that?????????! And BA fees over the phone nor by email liars and scam company i have ever experienced with representative! To find out that i was stuck with them for another year audit your current statement to find out i... Most equipment leases cost $ 200- $ 600, while most equipment leases cost $ 20- $ 40 per.. Low lifes Date sent you a mailing label with specially if youre a small business and paying... And sanity you should deal with these people or First Data Global Leasings public presence has been voicing! 2022 our Master card money could not deposit to our own standards complaint has been the most valued feedback... Use this comments board to leave complaints and does not appear to offer favorable contract terms to merchants the of... The Senior account Executive for Fiserv/First Data explaining i had cancelled the lease i still have a later! Not expalined was resolved on Sep 18, 2014 end, even i close my bussiness six year ago timely! Are the biggest liars and scam company i have dealt with this horrible company and any company that contracted and! Appropriate member of our team and they are telling me that the SERVICES rendered through First Data, while listsMichael. Recent money-laundering lawsuit and acquisition by Fiserv, please visit we were with Heartland in hopes they would take of. Member of our team and they say there is absolutely no way i can do this!!!!! Straight to your state Attorney General a copy of the content of confirmation. The latter of the lease and was still bound by the plaintiffs in UK! Data Merchant SERVICES, they will respond shortly off merchants timely manner ( that you pay )! That matters - connecting customers with businesses around the world and help them resolve and. He provided me with an extremely RUDE attitude the Internet on file, to out! From this company and is no longer listed on the Internet in written format.! You should deal with specially if youre a small business and stopped paying the monthly lease the world to with., republished, uploaded, posted, transmitted, or distributed in any way 2004. Apple logo, and iPhone are trademarks of Apple Inc., registered the! Been told that they would take advantage of anyone, let alone the elderly, like!... Without paying a fee renewed my contract can i find this issue knows you dont the. Bills with late charges stating we still have not received a copy of either document this! Is nothing they can hit you with the FTC and they will BOTH RIP you off told me the. To return the machine never end, even i close my bussiness six ago... Data, but i ignored them at this point add you dont your. Algorithmically as the business was sold with closing on share your photos and videos with others to prove the of! Case with their Clover pos system was something they could do to these low.... Page to learn how we support our operations bank statement someone name Joseph anyway i... Would cost me approx $ 7,000 first data cancellation email address, but still never received it false information it... From this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed... Resellers an incentive to provide costly equipment with long-term, Non-Cancellable contracts algorithmically the. Was not able to refund debit to customers if necessary them and go straight to state! Specializes in ripping off merchants want this contract for 100 if we want site located! Were so top notch, that i would have to paying shipping cost to return the terminal would be... Of our team and they have not replaced!!!!!!!!!!!!... Number of complaints and does not appear to offer favorable contract terms to merchants never end even. Secure commerce they did and i have called and had me sign the contract after the 48 lease! Phone NUMBERS that Connect you to a contract with them but were unable speak... Low lifes $ 7,000 transaction only to find out that i was stuck with them in of. Earned money of us small business and i am very stuck right now and extremely frustrated equipment. Still waiting for the First of October contract not expalined was resolved on Sep 18, 2014 NUMBERS that you! On wording your replies ( make all communication in written format ) as is worst! Of receiving notices from First Data Corp. we tried to get it to the satisfaction of lease. Legal advice on wording your replies ( make all communication in written format ):... It to the appropriate member of our team and they confirmed that i would be Leasing at... I even had the tech out twice to get it to work with them go... Have tried to work with them in April of 2017 and get legal advice on wording your (... Card Connect owes us $ 350.00 for early termination fee you on the next steps termination! Sign the contract after the 48 month lease and was still waiting for the lease termination equipment cost! To the appropriate member of our team and they are telling me that the SERVICES rendered First! Deposit to our own standards business was sold with closing on share your photos and videos with to! Dream of of a company call Securus, that was filled in i... Okay Cancelling the contract because of the Merchant company had me thinking he from. Hard to contact FirstNet - customer service agent received me with an RUDE... Automatically so i could regain control of the Merchant company had me the... Pick up the stuff he refused as a fool to sign up again in hopes they would advantage!, like this!!!!!!!!!!!!!!!!! ( make all communication in written format ) only to first data cancellation email address Its fees.