The Second Payment Services Directive (PSD2) was officially published by the European Commission in December 2015 to help promote the development of a more efficient, secure and open payments landscape that encourages innovation while enhancing consumer rights and protection. 2.2. They shall prevail over any other version and any other conflicting document. Links to other sites USE OF COOKIES TLScontact is a pioneering company specializing in providing Customer relationship management within a face-to-face environment. Immediate, temporary or permanent removal of any Contribution uploaded by you to our site; Click here for more details. All rights reserved. _gid Google Analytics Used to distinguish users 24 hours We do not exclude or limit in any way our liability to you where it would be unlawful to do so. 1. By applying for a Passport or related service your personal information will be transferred to the country or with the Government Authority you are applying to. Our websites also use Google Analytics, a service which transmits website traffic data to Google servers. We collect in particular the following categories of personal data: The Customer therefore agrees not to reproduce or use said studies, designs, models, prototypes, etc. 1.1. Be likely to harass, upset, embarrass, alarm or annoy any other person; The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). Before making the payment, you are advised to consult the bank that issued your payment card regarding any charges and interest you may incur by using this payment method. IMPORTANT INFORMATION We will never sell your personal data or use it in any way without your direct knowledge. We may make changes to our site 6.1.1 The Customer is expressly advised that the right of cancelation towards TLScontact exists only for orders of Services placed exclusively via the Website. We will only disclose personal data that is necessary to deliver the services concerned. Our site is only for users in Nigeria If you already have an account, please login here. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. If you do not agree to these terms, you must not use our site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. Orders of Services placed via the Website will only be accepted if the Customer has previously agreed to abide by these Terms of Service. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection by using our Binding Corporate rules or by entering into Standard Contractual Clauses approved by the European Commission with the data importers. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law. TLScontact allows some third parties to set and access their own cookies on your device. For more information, click here. These terms of use refer to the following additional terms, which also apply to your use of our site: If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection. Attn: Data Protection Office 75009 Paris, France You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. The purchase shall not be deemed final until TLScontact has sent the Customer email confirmation of receipt of the order and has received full payment of the fee for the Service, where such payment is required. Introduction For further information on payment terms, please leave a message on the Contact us page of the Website. Not to access without authority, interfere with, damage or disrupt: We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. Immediate, temporary or permanent withdrawal of your right to use our site and your registration account; HOW DO WE COLLECT YOUR PERSONAL DATA? You also have the right to complain to a supervisory authority in your country or UK. TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy and security of the customers who use TLScontact websites and services (hereinafter Customers, you, your). If the performance of the Service has commenced with the Customers agreement and has been completed before the end of the 14-day cooling off period, the Customer shall not be entitled to exercise the right of cancellation, which he or she expressly waives; 18. TLScontact companies Make an appointment, Submit your application and provide your biometric data at the visa application centre, Return to the centre Intellectual property Marketing & Communication from trusted partners: I consent to TLScontact sharing my name, email address and telephone number with trusted 3rd parties so that they can send me regular promotional offers, advertising, and other travel and visa related marketing information by email, phone or SMS. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. We will only collect personal data required by our Clients to related service(s). You will be transferred to the browsers help page for instructions concerning your cookie settings. 2019 - 2023 TLScontact. What are cookies? Log in to your TLScontact Account. The content of the Website is the property of TLScontact and is protected by intellectual property laws. Payments made by the Customer will not be deemed final until TLScontact has actually received the amounts due. Restrict the right, in some cases, to restrict processing of your personal data. 2.1. This amount has been decided in agreement with the General Consulate of Italy in Nigeria and corresponds to the different services provided by the TLScontact centre (i.e. Be threatening, abuse or invade anothers privacy, or cause annoyance, inconvenience or needless anxiety; Any equipment or network on which our site is stored; TLScontact New UKVI Visa Application Centre in Victoria. TLScontact does not have any competence or liability whatsoever for fees payable directly to HMPO or UKVI by the Customer such as the passport application fee. Provision of services Cookie settings in Chrome The form should be signed by the applicant in person, the representative for document submission has no right to sign on form. When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. We are a pioneering company specialising in providing customer relationship management within a face-to-face environment. If you want to use and track your visa application for free in real time and anywhere, please download it from Track My Application page. By using our site you accept these terms Internet Explorer u ndrpre nga Microsoft m 15 qershor 2022 dhe nuk mbshtetet m. Ground and First Floors, Etiebets Place, 21 Mobolaji Bank Anthony Way, Ikeja, Lagos, Nigeria. Our Terms of Service, which sets out the terms and conditions upon which services offered by TLS Contact Processing Services Limited; We keep your personal data in accordance with our legal obligations and with our Clients instructions. 7. To protect our rights, users, systems, and services. All rights reserved. 4. TLScontact: Home page www.tlscontact.com At TLScontact, we manage visa and consular services for government clients around the world. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; 4.2 Payment data is encrypted before transfer and there are two protocols: For ecommerce card payments, a new authentication protocol is being introduced by the Card Schemes (Mastercard, Visa, American Express etc.) Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. TLScontact Data Protection Office: We will always verify and validate any individuals claiming to be your representative before accepting any information about you. Personal details: name, email address. Where our site contains links to other sites and resources provided by third parties, such as UKVI, these links are provided for your information only. TLScontact today inaugurated a new Visa Application Centre for UK Visas & Immigration (UKVI) in Victoria Island, Lagos. Feedback and complaints may be submitted using the below form. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. 1.5. WHO HAS ACCESS TO YOUR PERSONAL DATA? Further information on current processing times for standard visit visas can be found here. We will try to give you reasonable notice of any major changes. The service fee, mandatory for any visa application, is NGN 6,000.00 (payable only in NGN and by Credit/debit card (no cash accepted)). HOW LONG WE STORE PERSONAL DATA? By breaching this provision, you would commit an offence under your country of application applicable law. Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. WHAT DO WE COLLECT? You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. We may use your personal data to: We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf. Our site is for domestic and private use. The Customer is expressly advised that the price of the Services that has been paid to TLScontact cannot be refunded on grounds that HMPO or UKVI have refused the passport or the oversees citizenship application or on grounds that the Customer decides to cancel the ongoing applications once the procedure is underway and the Service has been provided. Welcome to TLScontact UK in Nigeria. Provide you with some Added Value Services (AVS) that you request, which are provided by TLScontact for its own account (i.e. The information collected by cookies on our websites is used for various purposes, including the following: Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. Profiling Learn more about us Our government clients In order to comply with local Covid-19 health and safety regulations, you may be required to provide a body temperature reading, wear a mask and respect social distancing guidelines to enter our centre. Subject to a reasonable efforts obligation, TLScontact undertakes to do its utmost to provide the Services to the Customer depending on the applicable appointment date. 1.6. Any equipment or network or software owned or used by any third party. UK Visa Application Centre | TLScontact UK Visa Application Centre TLScontact is your partner for all your visa applications to the United Kingdom. Object the right to object to the processing of your personal data for direct marketing, or in any other situation in compliance with local laws. Feedback and complaints may be submitted using the below form. 5. 2019 - 2023 TLScontact. 11. TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). Perform our obligations under our mandate from our Clients; TLScontact use the following cookies on the websites. We may from time to time provide interactive services on our site, including, without limitation: This can be found on your appointment booking confirmation. The current version of our Privacy notice will always be posted on our website. Any complaints regarding the decision made in response to your passport application, DNA testing or citizenship application should be sent solely to HM Passport Office or UKVI or DNA testing. The type and categories of personal data that we collect is dependent on what service you are applying for. 1.4. This Client may share your personal data with an applicable governmental, regulatory, or enforcement authority for the prevention of crime or terrorism. We may share your personal data with companies belonging to TLScontact where it is necessary to process your requests and/or to provide you with the relevant services. Be likely to deceive any person; 6.2.1 Any and all request for refund of Services sold online by TLScontact, excluding any and all service fees paid by the Customer to HMPO or UKVI, must be received by TLScontact at least five (5) working days before the scheduled appointment otherwise, you will not be entitled to receive any refund. _gat Google Analytics/span> Used to throttle request rate. Our Privacy Notice; Most of the time we do not maintain any personal data once the application/service process is over. Part of this is making sure you understand your rights, which are as follows: Validate who you say you are; We are not responsible for events outside our control. JavaScript seems to be disabled in your browser. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. TLScontact does not do profiling. The Customer alone is responsible for the choice and purchase of any and all Services. 19. When you arrive on our website a pop-up message will appear notifying you that our website uses cookies. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. All rights reserved. If you have a query about your visa application, please contact us via your local TLScontact Visa Application Centre so that we . 2.6. 3. Issue of a warning to you; A valid e-mail address. Registration onthis site will allow you to book an appointment and check the status of your application step by step. When we consider that a breach has occurred to these terms of use, we may take such action as we deem appropriate. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Failure to provide the data marked with an asterisk could prevent you from accessing a service of ours. Our core business is to operate application centres on behalf of government authorities (our Clients), such as His Majestys Passport Office and UK Visas and Immigration (also referred to hereinafter as UKVI), an administrative authority which is part of the UK Government. Designed to enhance your visa application experience. It is not intended to amount to advice on which you should rely. Third party service providers working on our behalf We recommend that you print a copy of these terms for future reference. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Be sure to complete the form in black ink and in capital letters. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive . Our call centre is available from Monday to Friday from 08:00 - 15:30. Strictly Necessary Cookies It is therefore up to the Customer to check the accuracy of the order and report any errors without delay. Will never be used for anything other than to process the requested service; Government Authorities The store will not work correctly in the case when cookies are disabled. A Contribution must not: TLScontact in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice. Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience. These rights may be exercised in accordance with the conditions and procedures set out on the Website. We concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centres, allowing our government clients to focus on their core decision-making role. We are not responsible for the content or functionality of any of those external websites. 2019 - 2023 TLScontact. Infringe any copyright, database right or trade mark of any other person; Further legal action against you; Your partner in Nigeria for all your visa applications to. Further information on the specific cookies used on TLScontact websites can be found under the Which cookies does TLScontact use? and Which cookies do third Parties set on our websites sections of this policy. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you already have an account, please login here. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Where local regulations apply, you may also be required to provide evidence of Covid-19 test results or vaccination status. This step is mandatory in order to be able to register to your account. If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you. Please provide a valid email address in order to receive the confirmation mail from us. Please do not attend our centre until you have been invited to do so. TLScontact reserves the right to change the price at any time in the case of any or all orders done after the effective date of a price revision. SATURDAY OPENING: We are open on Saturday, 21 January 2023 and Saturday, 28 January 2023, between 08:00 and 12:00 for passport returns. Our Visa Application Centre in Lagos Ikeja is open for new visa applications. The store will not work correctly in the case when cookies are disabled. 2.4. In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); All fee payments are converted into the currency of payment by reference to the HMPO Rate of Exchange as stated and maintained on the Payment Page. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. In case you havent activated your account, thank you for clicking on the link sent to your mailbox. CCTV images for general surveillance. Click here to see the trusted partners we may share your details with if you consent to this use. For third party cookies, please refer to further information on Which cookies do third parties set via our websites? section above. You and we both agree that the competent courts of Nigeria will have exclusive jurisdiction. All e-mails from the system will be sent to this address. Rules about linking to our site We will hold your personal information on our systems only for as long as is necessary to provide the service. We obtain personal data about you when you use our website, when you come to our TLScontact Application Centre as a visitor and/or when you use some of our Added Value Services (AVS). TLScontact shall not be required to provide or supply any of the Service that required payment of the applicable fee to TLScontact if the price has not been paid in full and in advance. I will be able to opt-out of these communications at any time. twitter.com 21 Oct 2020 Update on UK Visa Application Centres: Our TLS contact Visa Application Centres in Nigeria are currently closed. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. 2. Breach of the Terms of Use Cookie settings in Safari web and iOS Be obscene, offensive, hateful or inflammatory; By credit/debit card; Personal details: name, email address and reference number; To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); Will never be used for any marketing purpose by the third party. You can withdraw this consent at any time by contacting us on-line where applicable. Is stored for only as long as required to process service; Our website is no different from other websites and uses cookies to function properly and make your browsing experience easier. Content standards and registration Too busy to come to our centre during standard opening hours? In case you haven't activated your account, thank you for clicking on the link sent to your mailbox. If you want to know exactly what personal data will be collected for the required service, please contact His Majestys Passport office/UKVI for more information. Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out herein above. A Contribution must: For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. The views expressed by other users on our site do not represent our views or values. This should be the same Visa Application Centre as your appointment.Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. In case of material changes we will inform you by any appropriate means. Cancellation rights The Customer is invited to take note of all of the points mentioned in clause 6.1.2 below in order to fully understand the circumstances liable to render the right of cancellation inapplicable or limit the refund. 14. You will find below some useful information and links to help you. When Google Analytics is used, the web browser automatically sends certain information to Google. WHAT DO WE COLLECT? All such rights are reserved. We may update and change our site from time to time to reflect changes to our services, our users needs and our business priorities. A valid e-mail address. 11. Name Purpose Description Storage Period We are not responsible for viruses and you must not introduce them The Services are provided and supplied for private use. Request feedback to improve the quality of our services; Our website may contain links to other websites. We will never transfer your personal data in an unsafe or unsecure way. Welcome to the centre of Abuja Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. In the event of such a breach, your right to use our site will cease immediately. TLScontact is a registered trademark. We reserve the right to amend this Cookies Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use cookies. Please enter the provided e-mail address and password during your account creation. Cookie settings in Internet Explorer We will share personal data with third parties: When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in herein above. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. TLScontact accepts no liability for any delay in the provision of the Service caused by an event which is beyond the control of TLScontact. Which countrys laws apply to any disputes? 13. Prohibited uses Address: All requests are free of charge. Other Third parties TLScontact will issue the Customer with an invoice upon payment of the Service. Representatives may submit personal data about you on your behalf. Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. This amount has been decided in agreement with the Consular Authority and corresponds to the different services provided by TLScontact Visa Centre: Appointment bookings; Welcome; Visa application reception; Information collection; Data processing; 3.1 Price of the Service fee of TLScontact By using our site, you confirm that you accept these terms of use and that you agree to comply with them. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; If you need to travel urgently, please contact UKVI for assistance. To exercise your rights to your personal data, all you need to do is contact us directly or through the Feedback and Complaints page, fill in the short request form and choose the Personal Data Request category in the Reason for contact field. If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address. Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. If you wish to link to or make any use of content on our site other than that set out above, please contact us. Please check with the third party if they received a notification about the passport being ready for collection. You can contact us on the following number: +23417002040. Any content you upload to our site will be considered non-confidential and non-proprietary. For more information, click here. Introduction You will remain liable to pay all Service fees charged by your payment card issuer. 2019 - 2023 TLScontact. 3. This step is mandatory in order to be able to register to your account. Uid Static content of the Website Uniquely assigned, machine-generated user ID 1 year 12. TLScontact Centre - Nigeria Create your TLScontact Account Registration to this site will allow you to check the status of your application step by step. You will be contacted by our Visa Application Centre when your passport is ready for collection. Governing law If our provision of the Services or support for the use of our site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. All payments related to TLScontact services should be made directly via our website or at our visa application centre. We will never sell your personal data or use it in any way without your direct knowledge. HOW IS YOUR PERSONAL DATA USED? User-generated content is not approved by us We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. Prepare your supporting documents We reserve the right to withdraw linking permission without notice. TLScontact processes your personal data in compliance with the applicable legal requirements and, in particular, the European General Data Protection Regulation 2016/679 (GDPR) dated on April 27, 2016 applicable as of May 25th, 2018 in the European Union. Please choose the Visa Application Centre where you would like to submit your application. No liability for damages Will never be used for any marketing purpose by the third party. For more information about how long the Client keeps your personal data, please contact His Majestys Passport Office/UKVI. For the best experience on our site, be sure to turn on Javascript in your browser. We may make changes to these terms For personal data concerning your related services (TLScontact acting as a data processor) Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. Analytics and Performance Cookies This list may vary depending on a Clients requirements and the services you request from us. OVERSEAS TRANSFER OF YOUR PERSONAL DATA Send you marketing communications (with your consent) we will not share your personal data with third parties for marketing purposes unless you have explicitly consented. 2. TLScontact companies Interactive services TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). By using our website, you are consenting to our use of cookies. Contact Us - TLScontact www.tlscontact.com VISA APPLICATION QUERIES. 2.7. 5. Strictly Necessary: These technical cookies are essential for the operation of our website and for enabling you to use its features, for example logging into secure areas. This should be the same Visa Application Centre as your appointment. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. Complete your application form Travel Insurance that is 100% compliant with the Schengen requirements is mandatory for your visa application. Find out all mandatory steps to apply for a UKVI visa. Do not rely on information on this site in connection with an order for goods or services), the data you provide will not be covered by this Privacy Notice. You may not use our site: Your personal data (i.e. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. TLScontact by your side. Minors who are using any interactive service should be made aware of the potential risks to them. The aforementioned Data Controllers (our Clients) may, however, use profiling. Do not forget to print and complete the Schengen form which corresponds to your application and visa type. TLScontact provides only the amenity where HMPO accredited laboratory personnel collects the DNA sample for testing purposes to the accredited laboratory. Send you communications and notifications concerning the status of your chosen service. Your partner in Nigeria for all your visa applications to Italy Select your centre Abuja Lagos Victoria Island Recommended Services for you Premium Lounge (Abuja) NGN 18,500.00 Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. Our site is directed to people residing in Nigeria. The Customer personal data may be forwarded to TLScontact partners entrusted with the strict performance of any or all Services subject to the Terms of Service. 4.1 The price is payable in full on the day the Customer books its appointment, in accordance with the procedure specified on the Website, by secure payment method: TLScontact does not provide visa services via Facebook, Instagram, or any other social media platform. All rights reserved. This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. 7.6 TLScontact shall not be held liable or in default due to any delay or non-performance due to a force majeure or to any other event which is beyond TLScontact reasonable control or for any act or omission not attributable to TLScontact. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. 10. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. We are not responsible for websites we link to Please check the latest information on travel to England from another country during coronavirus (COVID-19) before applying for your visa. We may suspend or withdraw our site How we may use your personal information 5. His Majestys Passport Office/UKVI Service Standards, which sets out information about His Majestys Passport Office/UKVIs customer service standards. Loss of business opportunity, goodwill or reputation; You are responsible for configuring your information technology, computer programmes and platform to access our site. The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. ; 4. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. The current version of our Cookies Policy will always be posted on our website and we will inform you by any appropriate mean in case of material changes in this Policy. A cookie is a small file downloaded on to and/or read by a device (for instance a computer or smartphone) when a user accesses a website. Be accurate (where it states facts); You can also contact us by filling out the form below. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties, such as but not limited to UKVI, for the purpose of processing of your application. We work with third-party product providers to provide you the best customer experience. Orders Where we process your personal data to deal with your enquiries that are not related to a specific service, to send you marketing communications, to request feedback or to protect our employees, visitors and premises, the legal basis of the processing is the legitimate interests pursued by TLScontact (except where your interests or fundamental rights override these), more specifically its economic/business interest in making you personalized offers, in responding to your needs and offering you adapted services, and in ensuring its security; Welcome to TLScontact UK in Nigeria. All reproduction of this content in whole or in part is strictly forbidden and is liable to constitute an act of infringement. To know which days and times our centre is open, please check our Address page. Furthermore, TLScontact shall retain all intellectual property rights in the photographs, presentations, studies, designs, models, prototypes, etc. Through the implementation of our Binding Corporate Rules you can rest assured that your personal data is protected when transferred internationally within Teleperformance Group. If you wish to complain about information and materials uploaded by other users please contact us. Save proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions entered into with the Customer. We will amend this Privacy notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. In case you decide to turn off cookies we have these helpful links below for you. When we collect personal data through forms, including but not limited to electronic forms, we will indicate the mandatory fields via asterisks. Any part of our site; TLScontact aims to provide a first-class application experience. Be genuinely held (where it states opinions); You can decline the use of cookies on our Website directly or you can withdraw consent at any time by changing the using browser settings, or cookie settings. Welcome to the Belgium Visa Application Centre. You must keep your account details safe 3.2 Price of the service fee of HMPO/UKVI The e-mail address is not made public and will only be used for password reset and application process updates. Which cookies does TLScontact use? You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. For example, a third-party provider need to process your personal data to allow the payments of the services you have requested and to meet the applicable legal requirements. hereinafter the Clients) for the provision of a number of services and to perform administrative and non-judgmental tasks related to the aforementioned services. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service. Complete your application form Prepare your supporting documents Our Visa Application Centre is open for new appointments. All e-mails from the system will be sent to this address. to collect your passport or get our Express Courier Return service. Will never be used for anything other than to process the requested service; To contact us, please use our contact us form. The Customer has a cooling off period of 14 days, starting on the day following the day the service is subscribed to on line, to exercise his or her right of cooling off vis--vis TLScontact and to cancel the order, without having to justify such cancellation or pay any penalties. We will only disclose personal data that is necessary to deliver the service. Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; Please have your TLScontact reference number or passport number ready prior to speaking with one of . Passport Collection Our Security Notice, which sets out information about security rules to be followed at our Application Centre; For personal data concerning TLScontact specific services/processing (TLScontact acting as a data controller) Electronic media data: Video and audio recordings. Ju lutemi prdorni nj shfletues tjetr interneti. Will be kept secure and confidential; We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). TLScontact has neither HMPO or UKVI competences nor responsibility to make decisions about issuing or denying British passport or citizenship applications. JavaScript seems to be disabled in your browser. This information and these materials have not been verified or approved by us. Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; Provide you with additional services that you request relating to your application/service, we may in particular use your personal data to process any Added Value Services (AVS) that you request, relating to your application/service, for example a courier delivery service to ship your application documents to your address of choice; Ensure the security of TLScontacts employees, visitors, customers and premises; Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. These terms of use, their subject matter and their formation, are governed by the law of Nigeria. For example, Google Analytics is used to identify your visit to the site. Such confirmation implies acceptance of all of these Terms of Service and constitutes proof of a sale contract. Chat rooms; If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you. This may result in our taking all or any of the following actions: uncle grandpa supercomputer, valcom ve8004br manual, gallia county ohio indictments, norwegian cruise line job fair, unit of weight crossword clue 4 letters, car accident in geauga county yesterday, iron will vs bishop broadheads, dummy piston in steam turbine, idanywhere authentication, most expensive tequila, 1890 idaho quarter value, myscouting scouting org contact, darren bent lives in rugby, haralda ladder bookcase, shooting in lawrence county al,
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